Mageworx Reviews

Mageworx.com's pricing model for their Magento extensions includes an initial purchase price which provides one year of free updates and support. After the first year, customers can purchase an annual updates and support package which costs 60% of the product's list price. This package ensures continued access to updates and technical support. Additionally, the company offers a Customer Group Prices extension for Magento 2, priced at $149, which allows for setting custom surcharges or discounts on group or product levels, and includes features like prices replacement, group pricing import/export, and migrating customer prices from Magento 1 to Magento2. Mageworx.com stands by a customer-first approach, offering lifetime access to the source code and a 60-day money-back guarantee with no subscriptions.

Mageworx.com is renowned for its Magento extensions and Shopify apps, with a focus on eCommerce solutions. Among their popular products, the SEO Suite stands out as a comprehensive tool for Magento stores, offering features like SEO templates, rich snippets, and canonical URLs to enhance online visibility. The Advanced Product Options Suite is another flagship product, enabling merchants to offer customizable product options in unlimited combinations. For order management, Mageworx.com provides a system that simplifies the process, including the ability to edit orders without cancellation and delete orders to maintain a clean database. Their Shipping Suite offers robust shipping options with features like delivery date and time slots and a shipping cost calculator. These products are designed to improve the functionality and user experience of online stores, making Mageworx.com a go-to provider for many eCommerce businesses.

Mageworx.com supports a variety of payment methods for Magento 2, catering to different customer preferences and needs. The platform allows the use of Braintree, which offers a wide range of payment options including credit and debit cards, as well as PayPal. For those preferring direct payment methods, Check/Money Order and Bank Transfer Payment are available, requiring customers to send a check or transfer funds directly to the merchant's bank account. Cash on Delivery is also an option for customers who wish to pay upon receiving their order. For orders with a subtotal of zero, Zero Subtotal Checkout is used, which may occur when a gift card or coupon covers the full cost. Additionally, Purchase Order payments can be made using a unique purchase order number. The platform is also compatible with Authorize.net Direct Post, which requires a card terminal for transactions. For added flexibility, Mageworx.com's Checkout Suite is compatible with other payment gateways such as PayPal, Stripe, Amazon Pay, Checkout.com, and Klarna, providing a comprehensive range of options for online transactions.

Mageworx.com offers a 60-day money-back guarantee for all their extensions, ensuring customer satisfaction with their products. Customers have the right to request a full refund within 60 days from the purchase date, unless there is a case of copyright infringement. To initiate a refund, customers must contact Mageworx's Sales Support and provide order details. The refund will be processed within 24 hours, and upon receiving it, customers are required to destroy all copies of the software. It's important to note that refunds are not granted after the 60-day period, and services such as conflict resolutions, installation, upgrade, SEO configuration, and customization are not eligible for refunds. Additionally, purchases made prior to sales or promotional campaigns cannot be refunded. As for the shipping policy, Mageworx provides various shipping methods and rates, including flat rate, free shipping (usually for domestic orders), and table rates based on different conditions. Customers can choose from carriers like UPS/FedEx/DHL after configuring each carrier's settings. Mageworx also offers drop shipping options through manual processes, extensions, or platforms, catering to a broad range of products and reducing inventory costs for merchants.

To contact Mageworx.com, you can reach out to their support team via email or live chat for any software-related issues or pre-purchasing questions. They have a dedicated Customer Care Service page on their website where you can find the necessary contact details. Additionally, for media inquiries or to share unique and compelling stories about software development, eCommerce, and technologies, you can send an email to their team.

Mageworx offers a variety of shipping methods for Magento 2 stores, including Free Shipping, Flat Rates, and Table Rates. They also support shipping through major carriers like UPS, USPS, FedEx, and DHL. Each shipping method can be enabled or disabled separately, and the configuration allows for setting up custom shipping carriers and methods. Additionally, shipping rates can be defined for each method, and these rates are set by the shipping carrier based on factors like transport mode, weight, dimensions, and delivery distance.